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This department is responsible for both internal and external communications for OCFA and serves as liaison to the OCFA Board of Directors as well as OCFA's member-cities.

Overseen by The Communications and Public Affairs (CAPA) Battalion Chief, this section is comprised of an Office Services Specialist, the Operations Public Information Officer (PIO), a Community Relations and Education Supervisor, and four Community Education Specialists.

This section is responsible for providing timely and accurate information to the public, media outlets, elected officials, and OCFA Board Directors. CAPA provides support to the Fire Chief and Executive Management on special projects as well as internal and external communications. The PIO ensures accurate and timely information is released to the public. Utilizing press releases, board advisories and our social media platforms, the PIO acts as the spokesperson for OCFA during major incidents as well as daily requests from the media.

The Community Relations and Education Supervisor oversees four Community Educations Specialists. This group is responsible for large-scale educational campaigns and community outreach events. The group also promotes public awareness for safety campaigns, including drowning prevention, wildfire awareness, disaster preparedness and smoke alarms.

Through community events, such as station tours, safety fairs, and school programs, the CAPA section works towards meeting the mission statement of OCFA, "To enhance public safety and meet the evolving needs or our communities through education, prevention, and emergency response."


Public Information and Media Relations

Overseen by a Battalion Chief and staffed by a Captain, the office ensures that the public is kept informed during major incidents. The PIO acts as the spokesperson for OCFA during daily requests from reporters as well as during major incidents. The PIO ensures that accurate and timely information is released to the public. The BC also assists with news releases, board advisories, and community outreach.


Education and Community Outreach

This group is responsible for large-scale educational campaigns and community outreach events. This group also creates messaging material and delivery systems to promote public awareness. Campaigns in which they are involved include but are not limited to drowning prevention, wildfire awareness, fire safety, and neighborhood smoke alarm installations.